Learning experience designers

Journeyage is looking for independent content design and development professionals looking for consistent, well-paying contract gigs.

About this team

We’re building a team of flexible, creative, loquacious logophiles who are willing and able to write course content on almost any subject. Since content personalization is at the core of our success as a learning experience personalization (LXP) platform, this team is made up of amazing people, committed to providing our customers with a training development process that’s almost too good to be true. 

As a contractor within the Learning Experience Design (LXD) team, you will have the support of a Sr. Learning Experience Designer, as well as subject matter experts provided by our customer. Each LXD contractor will be tasked with the creation of a single course at a time based on a well defined outline of desired course content. This is typically about 6 lessons and 3,000 words in length.

LXD reports up to Journeyage’s Chief Executive Wayfinder, but works very closely with the Learning Experience Management (LXM) and Revenue teams. As a member of the LXD team, you’ll not only work closely with other pros at prose like yourself, but also have the opportunity to learn from our growing tribe of exceptional customer success guides, sales and marketing professionals, product thinkers, and operators. While each person plays an individual role, we are unified in how we move forward together.

Why choose Journeyage

Though we are in the business of learning experience personalization and on a mission to deliver irreplaceable training, the cause that gets us out of bed every morning is co-creating the world’s most transformative workplace experiences. That infinite pursuit starts with the workplace experience we create for our own employees, whether that’s in Phoenix, Guadalajara, Paris, or Timbuktu.

In fact, according to anonymous surveys conducted every month since our hiring growth began in late 2019, 100% of our employees recommend Journeyage as an exceptional place to work. We keep this third-party reported figure updated. We aren’t perfect by any means, but we’re on the journey to improve each and every day.

Don’t take our word for it, though. Here’s what one of our sales team members has to say about working for Journeyage: “I have a goal, and I’m not joking when I say it: I want to work for Journeyage for the rest of my life. There’s nowhere else I could imagine working that has been as personally and professionally meaningful. The culture we have here may sound like a fairytale, but it’s not. It’s real, and I’m all-in for the long haul.”

While we could list many other reasons we recommend Journeyage, feel free to learn more about our unique culture before you apply, because we hire for values-fit before experience, competency, or how good your resume looks. Given our passion for personalization, we’d much rather craft a role built around the right person than we would fit someone into a one size fits all job.

What you will do

Everyone who joins our tribe is responsible for creating value, regardless of their role. But that looks a little bit different for everybody. As a Learning Experience Designer, you will be responsible to:

  • Craft custom content to wow our customers from the outline stage through completed copy
  • Work with subject matter experts to ensure that the course content we create exceeds expectations
  • Manage priorities and due dates to ensure that all content is delivered on time
  • Communicate openly and regularly with the team as to how things are going on each project
  • Collaborate and problem solve with the existing LXD team as needed

Who we’re looking for

We’re looking for independent content design and development professionals looking for consistent, well-paying contract gigs. You will feel right at home with us if you:

  • Want an additional copywriting gig to bring in some extra money or see this as a stepping stone to a potential career at Journeyage
  • Seek to learn continuously and thrive in high growth, startupesque environments
  • Are comfortable with shifting course content needs
  • Understand the hallmarks of good learning theory and course design and development
  • Love working with someone who is totally knowledgeable about their field and translating their ideas into reality
  • Take edits and revisions as a way to beautify your work, not enumerate your weaknesses
  • Communicate excellently in both oral and written forms
  • Do not wait to be told what to do and are self-motivated to find the right work to do
  • Collaborate well with others and don’t wait to reach out to whomever they need to
  • Are comfortable with some day-to-day ambiguity
  • Consistently deliver on time and above expectations
  • Desire leadership development within a quickly growing enterprise

Last, but certainly not least, it should be noted that Journeyage’s intent is to build an uncommonly diverse and inclusive tribe so we can advance our purpose to love and learn with one another. We know this is not only the right thing to do, it’s the smart thing to do. That means we’re actively looking for people who think differently than us, have a different background than us, and look differently than us.

In other words, if you typically feel underrepresented in technology companies like ours, you’re not only invited to apply, we urge you to apply.

How to apply

If you’ve made it this far and remain interested, we assume you’re exactly the right type of person to apply for this opportunity. We won’t make the application process hard. All you have to do is submit your LinkedIn profile address, current email address, a phone number we can reach you at, and a brief message as to why you’re interested in this role based on what you’ve learned about it here.

One last word of wisdom: since we’re all about personalization, save the generic cut-and-paste form letters for somebody else.

Take the next step in your career

We strive to respond within two weeks to all applicants, even if we choose not to move forward. Whatever the outcome, we wish you nothing but the best in your own journey and thank you for proving your interest in working with us. Onward.

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I have a goal, and I’m not joking when I say it: I want to work for Journeyage for the rest of my life. 

Wayfinder

Changing careers is an adventure

We’re honored that you’re interested in working with us. Here’s what to expect as you explore doing so. 

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Submit your application

Fill out this quick form to send us your information and tell us why you're interested in the role.

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Share why you're the right fit

If you're serious, explain why you’ll be a great fit for our culture. We hire for culture first—it’s our secret sauce.

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We'll follow up

Expect to hear from our tribe within two weeks, whether we decide to move forward or not.

Take your first step

You did it!

“One’s destination is never a place, but a new way of seeing things.” – Henry Miller 

Journeyage is an equal opportunity employer

Let's learn more about each other

Interested in connecting? We’re always down to chat. But we do have a few different ways to connect. 

Demos

If you'd like a demo of our product, we're happy to set that up. To do that, just request a demo.

Careers

We're always interested in talking with exceptional people about job opportunities. Learn about us.

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Something else?

If you've got something else you'd like to talk about, this is your ticket. We look forward to hearing from you.

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Move your training forward, fast

Schedule a demo today to learn how Journeyage can help you deliver personalized training at scale.
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Explore Journeyage

After you submit this form, one of our Wayfinders will reach out to schedule your demo.

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Map out your goals

Next, we’ll schedule a Point A experience to plan how to help you achieve your training goals.

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Personalize your training

Once you make your decision, we'll start co-creating an irreplaceable training experience with you.

Take your first step

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